Unit I: Introduction: Meaning, Nature, and Scope of Production and Operation Management. Objectives of Operations Management, Duties, and Responsibilities of Operations Management. Manufacturing Vs Service Operations. Systems approach Operations Management.

Unit II: Facility Location: Nature, Factors considered in location, and Methods. Facility Layout: Objective of good layout, Factors influencing layout, and Types of the layout. Material Handling Equipment: Importance, Objective, Principles, Factors affecting the selection of equipment and types of handling equipment.

Unit III: Production Planning and Control: Role, Scope, and Benefits. Inventory Management: Objectives of Inventory management, Techniques of inventory management.

Unit IV: Service Operations: Types of Service Operations. Scheduling for Services. Scheduling Strategies for Services. Introduction to Quality Management in Manufacturing and Services.

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