There was a long-felt need for a book that comprehensively covers the syllabus of the subject ‘Managing Business Operations’ prescribed by the University of Lucknow, Lucknow, for its B.Com./B.Com.(Honours) courses. It is equally useful for other management courses.

Sincere efforts have been made to present the subject matter in the most concise, compact and logical manner. In this book, theoretical concepts and numerical illustrations both have been used to provide clarity of the subject matter.

Managing Business Operations Book Syllabus For B.Com Semester V of Lucknow University

Unit I: Introduction: Meaning, Nature and Scope of Production and Operation Management. Objectives of Operations Management,
Duties and Responsibilities of Operations Management. Manufacturing Vs Service Operations. Systems approach to Operations Management.

Unit II: Facility Location: Nature, Factors considered in location and Methods. Facility Layout: Objective of good layout, Factors influencing layout and Types of the layout. Material Handling Equipment: Importance, Objective, Principles, Factors affecting selection of equipment and types of handling equipment.

Unit III: Production Planning and Control: Role, Scope and Benefits. Inventory Management: Objectives of Inventory management, Techniques of inventory management.

Unit IV: Service Operations: Types of Service Operations. Scheduling for Services. Scheduling Strategies for Services. Introduction to Quality Management in Manufacturing and Services.

Managing Business Operations Book Contents

1. Production and Operations Management
2. Operations Management in Manufacturing and Services
3. Site Selection
4. Facility Layout and Material Handling
5. Production Planning and Control
6. Inventory Management
7. Service Operations
8. Quality Management in Manufacturing and Services

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