REPLACEMENT & CANCELLATION POLICY

Replacements :-

1. Replacements Policy Timeline :

  • TimeLine Suggested : 7 days or less from the date of delivery.
  • Conditions : Raise request for replacement within 7 days of receiving the product. Condition for replacement : If you have received a damaged or defective product or if it is not as per order, you may place a replacement request on the Website site within 7 days of receiving the product.
2. What is the procedure if I wish to request for a return/replacement?
  •  If the customer does not receive his/her order then he/she can call us on 9068801271 or send us an e-mail on order.sbp1960@gmail. Our support team will revert to you immediately.

3. What are the conditions for Replacements?

  • If you have received a damaged or defective product or if it is not as per order, you may place a replacement request on the Website site within 7 days of receiving the product.

4. What is the procedure after I have asked for a replacement?

  • If you do not get the replacement product within 7-10 business days then you can contact our support team. They will be happy to assist you.

5. When are returns not acceptable?

  • We will not be able to accept any returns after 7 days from the date of delivery.
  • Damaged or used product is not replaced.

Cancellations :-

How do I cancel my order?

  • To cancel your order, send us an e-mail on order.sbp1960@gmail.com or call us on this number 9068801271 within 6-8 hours working hours*.
  • We will be able to cancel your order only if the shipment has not been dispatched from our end.